Living abroad, we’ve been a little irresponsible about backups. We have a portable hard drive, but it’s pretty full, and it’s in the same room as our computers. After reading Anil Dash’s glowing report on the online backup service Mozy, we decided to give it a try.
What a disaster.
I’ll spare you all of the boring details, but their Apple client is in beta, and clearly deserves a downgrade to alpha. Despite a responsive and reasonably helpful support department, I could never get it working on my MacBook. Julie faired a little better, but the client spontaneously stopped working on her MacBook after a few days.
The support dried up a week ago, and today I got a message asking that I call their support line. I’ve already spent way more time than I should need to on troubleshooting the software, so I’m done. I’ve requested a refund.
We paid US $207.90 for unlimited backup of two computers for two years. That seemed like a good deal, so I’m in the market for something at a similar price point and pain-free on the Mac OS. Do you have any suggestions?
.Mac is out, because we have about 200 GB to store, not 10. Plus it would cost almost twice as much. Lastly, we’re not on OS 10.5.