Maybe this is just the flu medication talking, but you know what’s irking me these days? Web 2.0 apps that send me email notifying me that I’ve got a message, but don’t actually send along the message’s content. They require me click a link and log into their service so that I can see the message.
I assume this is a tactic to drive more traffic to the site, but it’s a petty one. Why not just include the message content? I might not, after all, want to deal with the message immediately, but I might want to know what it’s about. Most of the time the message sender is friend or colleague outside of that particular application, so I might want to reply to them using some other medium.
The result, of course, is that I’m less engaged with those services which require me to visit their sites. I don’t, and so my connections to those communities are lessened.
Your users’ time is precious. Respect it.
Thus far, these are the services that I’ve identified as guilty of this quirk:
Ma.gnolia UPDATE #2: Those cheeky moafs at Ma.gnolia fixed this and sent me a message whose contents explained that, indeed, it was fixed. Thanks!
MyBlogLog UPDATE: MyBlogLog fixed this a couple of weeks ago for personal messages, and are working on doing likewise for community messages.
As they almost always do, Flickr does the right thing, and lets me see the message in the notification email.
Can you think of any other services on either side of this ledger?